Salesforce API Management: How to Monitor Salesforce API Usage

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This is the fourth article of API Usage Monitoring Series. You can read the previous article here:

You can also use third-party tools to monitor Salesforce API usage. These tools can provide additional features, such as the ability to set alerts when your org is approaching its API limit.

In this article, we will explore a few more of such tools to monitor Salesforce API usage.

Here are some of the third-party tools that you can use to monitor Salesforce API usage:

Insycle

Insycle is a data quality and governance platform that helps businesses improve the quality of their CRM data. It does this by providing a range of features that allow businesses to identify, analyze, and fix data issues.

Some of the key features of Insycle include:

Data discovery: Insycle helps businesses to discover and understand their CRM data. This includes identifying the different types of data that are stored in the CRM, as well as the relationships between different data points.

Data analysis: Insycle provides businesses with a range of tools to analyze their CRM data. This includes identifying data issues, such as duplicate records, poorly formatted data, and missing data.

Data remediation: Insycle helps businesses to fix data issues. This includes providing tools to clean up data, merge duplicate records, and add missing data.

Data governance: Insycle helps businesses to govern their CRM data. This includes setting data quality standards, creating data workflows, and monitoring data quality.

Insycle is a cloud-based platform that can be integrated with a range of CRM systems, including Salesforce, Microsoft Dynamics, and SugarCRM.

Here are some of the benefits of using Insycle:

Improves data quality: Insycle can help businesses to improve the quality of their CRM data by identifying and fixing data issues. This can lead to improved customer insights, increased sales, and reduced costs.

Reduces risk: Insycle can help businesses to reduce the risk of data breaches and compliance violations by ensuring that their CRM data is accurate and up-to-date.

Saves time and money: Insycle can help businesses to save time and money by automating the process of data discovery, analysis, and remediation.

If you are looking for a way to improve the quality of your CRM data, Insycle is a good option to consider. It is a powerful tool that can help you to identify, analyze, and fix data issues.

Salesforce Optimizer

Salesforce Optimizer is a free, cloud-based tool that helps Salesforce administrators improve the performance, efficiency, and security of their Salesforce orgs. It does this by analyzing your org and providing recommendations on how to improve it.

Salesforce Optimizer analyzes your org on over 50 metrics, including:

Storage usage

Customizations

Page layouts

Reports and dashboards

Apex code

Visualforce pages

Governor limits

For each metric, Salesforce Optimizer provides:

A description of the metric

The current value of the metric

A recommendation on how to improve the metric

Salesforce Optimizer also provides a list of all the recommendations it has made, sorted by type, level of effort, and status. This makes it easy to prioritize the recommendations and take action on them.

To use Salesforce Optimizer, you need to be a Salesforce administrator with the appropriate permissions. Once you have enabled Salesforce Optimizer, you can run it from the Setup menu. The analysis can take up to 24 hours to complete, depending on the size of your org.

Here are some of the benefits of using Salesforce Optimizer:

Identify potential problems in your org

Get recommendations on how to improve your org

Prioritize the recommendations

Take action on the recommendations

Improve the performance, efficiency, and security of your org

If you are a Salesforce administrator, I recommend that you use Salesforce Optimizer to improve the performance, efficiency, and security of your org. It is a free, easy-to-use tool that can help you to make your org better.

Salesforce Usage Insights

Salesforce Usage Insights is a feature that provides data on how users are interacting with Salesforce. This data can be used to identify areas where users are struggling, where there is room for improvement, and where users are finding value in Salesforce.

Salesforce Usage Insights collects data on a variety of metrics, including:

The number of logins

The number of records created, updated, or deleted

The number of reports and dashboards run

The number of clicks on links and buttons

The time spent in different areas of Salesforce

This data can be viewed in a variety of ways, including:

Dashboards: Salesforce Usage Insights provides several pre-built dashboards that show different aspects of user activity.

Reports: You can also create custom reports to view specific data.

API: The Salesforce Usage Insights API allows you to export the data to other applications.

Salesforce Usage Insights can be used to:

Identify areas where users are struggling: If you see that a particular area of Salesforce is not being used, you can investigate to see why. This could be a sign that the user interface is not clear, or that the feature is not providing value.

Identify areas where there is room for improvement: If you see that a particular area of Salesforce is being used heavily, you can investigate to see how it could be improved. This could involve making the user interface more efficient or adding new features.

Identify where users are finding value in Salesforce: If you see that a particular area of Salesforce is being used frequently, you can highlight this to other users. This could help to encourage other users to use Salesforce more effectively.

Here are some of the benefits of using Salesforce Usage Insights:

Improve the user experience: By understanding how users are interacting with Salesforce, you can make the user interface more intuitive and efficient.

Identify areas for improvement: By identifying areas where users are struggling or where there is room for improvement, you can make Salesforce more valuable to your users.

Highlight areas of value: By highlighting areas where users are finding value in Salesforce, you can encourage other users to use Salesforce more effectively.

If you are a Salesforce administrator, I recommend that you use Salesforce Usage Insights to improve the user experience of Salesforce for your users. It is a free, easy-to-use tool that can help you to make Salesforce more valuable to your users.

Salesforce Profiler

Salesforce Profiler is a tool that helps you to identify and fix performance problems in your Salesforce org. It does this by profiling your org's code and data, and then providing you with a report of the results.

The Salesforce Profiler report includes information on:

The time it takes to execute different parts of your org's code

The amount of memory that is being used by different parts of your org's code

The number of database queries that are being executed

The amount of time it takes to execute database queries

To use Salesforce Profiler, you need to be a Salesforce administrator with the appropriate permissions. Once you have enabled Salesforce Profiler, you can run it from the Setup menu. The profiling can take up to 24 hours to complete, depending on the size of your org.

Once the profiling is complete, you can view the results in the Salesforce Profiler app. The app provides an interactive dashboard that shows you the results of the profiling in a graphical format. You can also drill down into the results to get more detailed information.

Here are some of the benefits of using Salesforce Profiler:

Identify performance bottlenecks

Fix performance bottlenecks

Improve the performance of your org

Here are some of the limitations of Salesforce Profiler:

It can only be used to profile code that is executed in the Salesforce environment.

It does not provide information on the performance of custom code that is executed outside of the Salesforce environment.

It can be time-consuming to run, especially for large orgs.

Overall, Salesforce Profiler is a valuable tool for Salesforce administrators who want to improve the performance of their orgs. However, it is important to be aware of its limitations before using it.

Salesforce API Explorer

Salesforce API Explorer is a tool that allows you to explore and test the Salesforce APIs. It is a web-based tool that provides a graphical interface for interacting with the APIs.

Salesforce API Explorer allows you to:

Explore the different APIs: Salesforce API Explorer provides a list of all the available APIs, along with their descriptions. You can also search for specific APIs.

Test the APIs: Salesforce API Explorer allows you to send test requests to the APIs. You can see the request and response payloads, as well as the HTTP status code.

Generate code: Salesforce API Explorer can generate code for you to interact with the APIs. The code can be generated in a variety of languages, including Java, JavaScript, and Python.

Salesforce API Explorer is a valuable tool for Salesforce developers who want to learn more about APIs. It is also a useful tool for testing the APIs before you use them in your applications.

To use Salesforce API Explorer, you need to be a Salesforce user with the appropriate permissions. Once you have logged in, you can access Salesforce API Explorer from the Developer Console.

Here are some of the benefits of using Salesforce API Explorer:

Learn about the Salesforce APIs

Test the APIs

Generate code to interact with the APIs

Here are some of the limitations of Salesforce API Explorer:

It can only be used to explore and test the Salesforce APIs.

It does not allow you to deploy or manage the APIs.

It can be time-consuming to learn how to use.

Overall, Salesforce API Explorer is a valuable tool for Salesforce developers who want to learn more about APIs. However, it is important to be aware of its limitations before using it.

Hope you enjoyed this article. Please leave your comments to let me know how you like the content and how you find it helpful to learn the topic.

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